Option 1 — Delete from the app or dashboard
If you can still sign in, this is the fastest way:
- Open the iSpeed Boost app or go to app.ispeedboost.ng and sign in.
- Go to Profile → Account Settings.
- Tap Delete Account, confirm with your password, and submit.
What happens when you delete your account
Permanently deleted
- Your profile: name, username, email address and phone number
- Your login details and saved sessions
- Virtual number history and received OTP/SMS messages
- Social media order links and order details
- Referral information and app preferences
Kept for a limited time
- Payment and transaction records — kept for up to 6 years where required by tax, accounting and anti-fraud laws
- Records needed to resolve an open dispute, refund or chargeback — until it is resolved
These records are stored securely, are not used for marketing, and are deleted when the retention period ends.
Before you delete
- Any remaining wallet balance will be lost once your account is deleted. Please use your balance or contact support about it first.
- Deletion is permanent. You will not be able to recover your account, history or balance.
- Requests are completed within 30 days. You will receive an email when your account has been deleted.
Option 2 — Request deletion online
Can't sign in, or don't have the app anymore? Fill in this form and submit it. Our team will review your request and may contact you to verify that you own the account.
Questions?
Read our Privacy Policyto learn how we collect, use and protect your data, or email support@ispeedboost.com.
Submitted successfully
Your account deletion request has been received. Our team will verify it and permanently delete your account within 30 days.
Keep this reference number. For questions, contact support@ispeedboost.com.